| 7.4.1 July KVI summary (11 August 2020) |
pdf |
197.99 KB |
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| 7.3.4 Adjustment Principles (11 August 2020) |
pptx |
257.16 KB |
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| 7.3.3. AQ Taskforce Update (11 August 2020) |
pptx |
357.75 KB |
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| 7.3.2 Amendment Invoice Taskforce update (11 August 2020) |
pptx |
345.48 KB |
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| 7.3.1 Customer Issue Management Dashboard (11 August 2020) |
pptx |
329.35 KB |
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| 7.2 Xoserve Incident Summary for July (11 August 2020) |
pptx |
481.33 KB |
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| 7.1 Contract Metrics (11 August 2020) |
xlsx |
1.36 MB |
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| 3.1 XRN 5209 Change Pack Responses (11 August 2020) |
docx |
51.69 KB |
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| 3.1 XRN5209 - Amendments to the budget and charging methodology (11 August 2020) |
pdf |
129.5 KB |
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| Agenda DSC Contract Management Committee (11 August 2020) |
pdf |
96.58 KB |
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| Minutes DSC Contract Management Committee (amended) (03 September 2020) |
pdf |
237.69 KB |
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| 14.1 IX Refresh Update (08 September 2020) |
pptx |
315.91 KB |
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| 13.1 DSC Change Management Committee Update (Agreed Late Paper 10 September 2020) |
pdf |
302.66 KB |
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| 8.0 CSSC Programme Dashboard (08 September 2020) |
pptx |
1.25 MB |
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| 7.5.4 KVI Change Management Survey Feedback (08 September 2020) |
pptx |
283.56 KB |
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| 7.5.3 2020-08 AUGUST Customer Service KVI (08 September 2020) |
pdf |
167.05 KB |
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| 7.5.2 2020- AUGUST Interim KVI Scorecard (08 September 2020) |
pptx |
86.6 KB |
Related file |
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| 7.5.1 2020-08 AUGUST KVI Summary (08 September 2020) |
pdf |
272.46 KB |
Related file |
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| 7.4.3 AQ Taskforce Update (08 September 2020) |
pptx |
358.25 KB |
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| 7.4.2 Amendment Invoice Taskforce Update (Amended 10 September 2020) |
pptx |
339.76 KB |
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| 7.4.1 Customer Issue Management Dashboard (08 September 2020) |
pptx |
331.01 KB |
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| 7.3 Xoserve Incident Summary (08 September 2020) |
pptx |
262.61 KB |
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| 7.2 Contract Metrics August (08 September 2020) |
xlsx |
1.36 MB |
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| 7.1 August KPM Update 2 of 2 (late paper) (16 September 2020) |
pptx |
467.25 KB |
Related file |
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| 7.1 August KPM Update 1 of 2 (late paper) (10 September 2020) |
pptx |
460.43 KB |
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| 4.1 UIG Task Force DE Machine Learning Options (08 September 2020) |
pdf |
274.95 KB |
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| 3.4 DRR - CoMC - DRR for Xoserve to release to DCC AMR information (08 September 2020) |
docx |
40.25 KB |
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| 3.3 Disclosure Request Report - CoMC - MAP ID Addition to Supply Point Enquiry API (08 September 2020) |
docx |
37.89 KB |
Related file |
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| 3.2 Data Permissions Matrix - Conditionality Document - V1.0 For Approval (08 September 2020) |
docx |
85.33 KB |
Related file |
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| 3.1 Amendments to CDSP Service Documents following KPM Review Change Pack update (07 September 2020) |
docx |
42.9 KB |
Related file |
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| September key messages (14 September 2020) |
pdf |
108.92 KB |
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| Agenda DSC Contract Management Committee - Amended (14 September 2020) |
pdf |
56.49 KB |
Related file |
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| Minutes DSC Contract Management Committee (23 September 2020) |
pdf |
267.45 KB |
Related file |
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| 13.5 IX Refresh Update (06 October 2020) |
pptx |
315.9 KB |
Related file |
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| 13.3 DRR Additional data items for suppliers via DES (06 October 2020) |
docx |
32.68 KB |
Related file |
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| 13.2 Mod 0710 CDSP Provision of Class 1 read service (06 October 2020) |
pptx |
246.82 KB |
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| 12.1 Change Mangement Update (agreed late paper 08 October 2020) |
pptx |
700.54 KB |
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| 13.1 CMS Replacement (06 October 2020) |
pptx |
244.45 KB |
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| 7. CSS Update (06 October 2020) |
pptx |
1.44 MB |
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| 6.4.5 KVI Customer Survey Feedback (06 October 2020) |
pptx |
400.53 KB |
Related file |
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| 6.4.4. September KVI Customer Service (06 October 2020) |
pdf |
220.16 KB |
Related file |
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| 6.4.3. September Interim KVI Scorecard (Late paper - 07 October 2020) |
pptx |
88.74 KB |
Related file |
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| 6.4.2. September KVI Summary (06 October 2020) |
pdf |
197.75 KB |
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| 6.4.1. September KPM Summary (Amended - 12 October 2020) |
pptx |
456.36 KB |
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| 6.3.4 AQ Taskforce Update (06 October 2020) |
pptx |
309.35 KB |
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| 6.3.2 Amendment invoice Taskforce Update (Amended - 13 October 2020) |
pptx |
341.7 KB |
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| 6.3.1 Issue Management Dashboard (06 October 2020) |
pptx |
329.33 KB |
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| 6.2 Xoserve Incident Summary (06 October 2020) |
pptx |
262.37 KB |
Related file |
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| 6.1. Contract Metrics including Invoicing (06 October 2020) |
xlsx |
1.36 MB |
Related file |
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| 3.3 Disclosure Request Report Price Comparison Websites Access Additional Data (XRN5206) (06 October 2020) |
docx |
61.66 KB |
Related file |
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