| 13.1 Xoserve IX refresh update (11 February 2020) |
pdf |
514.95 KB |
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| 12 Key Committee Updates - DSC Change (late paper 17 February 2020) |
pdf |
381.55 KB |
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| 6. Electralink - Gas Catalogue Update Slides (12 February 2020) |
pdf |
362.94 KB |
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| 5. Mod 0702 DRAFT - Research Body Framework (11 February 2020) |
docx |
92.59 KB |
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| 4.4.4 DSC and KPI review update (12 February 2020) |
pdf |
347.7 KB |
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| 4.4.3 KVI Review Update CoMC Feb 2020 (11 February 2020) |
pdf |
615.77 KB |
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| 4.4.2 Change Management KVI (11 February 2020) |
pdf |
425.5 KB |
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| 4.4.1 (b) KVI Summary (Customer Service Detail) (11 February 2020) |
pdf |
169.52 KB |
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| 4.4.1 (a) KVI Summary (11 February 2020) |
pdf |
284 KB |
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| 4.3.6 Golden Principles of Customer Contact (11 February 2020) |
pptx |
534.51 KB |
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| 4.3.5 AQ Taskforce Update (12 February 2020) |
pdf |
394.01 KB |
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| 4.3.4 UIG Update (11 February 2020) |
pptx |
523.83 KB |
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| 4.3.3 Enabling large scale utilisation of Class 3 (12 February 2020) |
pdf |
599.41 KB |
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| 4.3.2 Ammendment Invoice taskforce update (11 February 2020) |
pptx |
480.52 KB |
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| 4.3.1 Customer Issue Management Dashboard (late amendment 19 February 2020) |
pdf |
504.1 KB |
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| 4.1 Contract Metrics(including Invoicing) (12 February 2020) |
xlsx |
1.36 MB |
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| 2.3 Request to set up a DSC sub committee (11 February 2020) |
docx |
24.45 KB |
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| 2.2 XRN5097 Service Line Description Table Cosmetic Changes (12 February 2020) |
xlsx |
202.59 KB |
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| 2.2 XRN 5097 Change Proposal SDT Cosmetic changes (late paper 19 February 2020) |
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186.98 KB |
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| 2.1 DRR-XRN 5064 Meter Asset Enquiry API Enhancements (11 February 2020) |
pdf |
313.05 KB |
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| Agenda DSC Contract Management Committee (Amended 17 February 2020) |
pdf |
136.77 KB |
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| Minutes DSC Contract Management Committee (Amended 10 March 2020) |
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271.11 KB |
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| 6.1 National Grid Customer Satisfaction Surveys Update (27 October 2020) |
pdf |
448.35 KB |
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| 4.0 GS(M)R Review (28 October 2020) |
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304.19 KB |
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| 1.5.2 Mandatory Setting of Bid Parameters (Pre-Modification Discussion) (28 October 2020) |
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147.07 KB |
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| 11.1 Xoserve IX refresh update (late paper 11 March 2020) |
pptx |
356.56 KB |
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| 10.2 MDD Market Participant Process Update (late paper 11 March 2020) |
docx |
51.96 KB |
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| 1.5.1 Amendment to Gas Quality NTS Entry Specification at the St Fergus SAGE System Entry Point (29 October 2020) |
pdf |
577.5 KB |
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| 10.1 DSC Change Management Committee (for information only - 18 March 2020) |
pptx |
701.59 KB |
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| 1.5.1 Amendment to Gas Quality NTS Entry Specification at the St Fergus SAGE System Entry Point -Presentation (02 November 2020) |
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110.23 KB |
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| 6. CSSC Programme Dashboard Mar20 (for information only - 18 March 2020) |
pptx |
627.01 KB |
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| 1.4 Ofgem Industry Update (late paper 04 November 2020) |
pdf |
77.04 KB |
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| 5.4.3 KVI Review Update CoMC March 2020 (late paper 11 March 2020) |
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564.89 KB |
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| Agenda Transmission Workgroup (02 November 2020) |
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174.33 KB |
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| 5.4.2 KVI Summary (late paper 11 March 2020) |
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272.14 KB |
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| Consolidated Minutes Transmission Workgroup (12 November 2020) |
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651.84 KB |
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| 5.4.1 KVI Customer Relationaship (late paper 11 March 2020) |
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155.38 KB |
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| Minutes Transmission Workgroup (12 November 2020) |
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205.6 KB |
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| 5.3.4 AQ Taskforce Update (late paper 11 March 2020) |
pptx |
558.78 KB |
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| 5.3.2 Ammendment Invoice Taskforce update V2.0 (Amended 17 March 2020) |
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316.33 KB |
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| 5.3.1 Customer Issue Management Dashboard (late paper 11 March 2020) |
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328.89 KB |
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| 5.2 Xoserve Incident summary (late paper 11 March 2020) |
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262.52 KB |
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| 5.1 Contract Metrics(including Invoicing) March (late paper 11 March 2020) |
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1.36 MB |
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| 3.0 REC update SoLR under REC CoMC briefing (paper 2 of 2) (late paper 11 March 2020) |
pptx |
251.96 KB |
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| 3.0 DSC REC CoMC briefing (1 of 2) (late paper 11 March 2020) |
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1.15 MB |
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| 2.7 DRR - Consistency of Data Items Across API and DDP (1 of 2) (late paper 11 March 2020) |
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101.54 KB |
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| 2.7 Data-Permissions-Matrix-v100 - DDP API Appendix V2 (2 of 2) (late paper 11 March 2020) |
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66.32 KB |
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| 2.6 XRN5123 DSC Service Description Table cosmetic change to Service Line Table (late paper 11 March 2020) |
docx |
276.7 KB |
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| 2.5 CAB - Additonal Account Request (late paper 11 March 2020) |
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260.91 KB |
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| 2.4 UIG TaskForce (supporting Information Machine Learning Options Overview (paper 2 of 2) (late paper 11 March 2020) |
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480.96 KB |
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