| 3.3 Disclosure Request Report - PAFA Asset Insights Updated v1 (12 May 2020) |
pdf |
293.59 KB |
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| 3.2 Data Permissions Matrix - Conditionality Document (12 May 2020) |
docx |
55.84 KB |
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| 3.1 Review of Telephone Services Permissions (Updated 21 May 2020) |
docx |
75.93 KB |
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| 3.1 Review of Telephone Services Permissions (12 May 2020) |
docx |
75.97 KB |
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| Agenda DSC Contract Management Committee (Amended 12 May 2020) |
pdf |
97.46 KB |
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| Minutes DSC Contract Mgt Committee (20 May 2020) |
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229.03 KB |
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| Minutes DSC Contract Management Committee (27 May 2020) |
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235.95 KB |
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| 14.2 DSC Debt June 2020 v2.0 (Amended 15 June 2020) |
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257.3 KB |
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| 14.1 IX Customer Update (09 June 2020) |
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342.2 KB |
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| 13.1 DSC Change management Committee update (late paper 11 June 2020) |
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700.01 KB |
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| 8.0 CSSC Programme Dashboard (09 June 2020) |
pptx |
884.28 KB |
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| 7.4.3 May Customer Service KVI V1.0 (09 June 2020) |
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131.55 KB |
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| 7.4.2 May Interim KVI Scorecard V2.0 (09 June 2020) |
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71.02 KB |
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| 7.4.1 May KVI Summary (09 June 2020) |
pdf |
256.36 KB |
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| 7.3.4 AQ Taskforce Update (09 June 2020) |
pptx |
378.5 KB |
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| 7.3.2 Amendment Taskforce Update (09 June 2020) |
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317.77 KB |
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| 7.3.1 Customer Issue Management Dashboard (09 June 2020) |
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329.85 KB |
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| 7.2 Xoserve Incident Summary (09 June 2020) |
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264.32 KB |
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| 7.1 Contract Metrics June (09 June 2020) |
xlsx |
1.36 MB |
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| 3.1 National Grid ESO Data Items supporting data (2 of 2) (09 June 2020) |
xlsx |
21.48 KB |
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| 3.1 DRR - NationalGrid ESO access to Data Rporting (1 of 2) (09 June 2020) |
docx |
62.95 KB |
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| Agenda DSC Contract Management Committee (Amended 11 June 2020) |
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47 KB |
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| Minutes DSC Contract Management Committee (24 June 2020) |
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207.47 KB |
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| 14.2 DPM Update (07 July 2020) |
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246.14 KB |
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| 14.1 IX Customer Update - July 2020 (07 July 2020) |
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316.54 KB |
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| 13.1 Change Management Committee Update (late paper 09 July 2020) |
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700.95 KB |
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| 8. CSSC Programme Dashboard July 20 (07 July 2020) |
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1 MB |
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| 7.4.4 KVI Relationship Management Update (07 July 2020) |
pptx |
362.75 KB |
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| 7.4.3 June Customer Service KVI (07 July 2020) |
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146.19 KB |
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| 7.4.2 June KVI Scorecard (07 July 2020) |
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71.18 KB |
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| 7.4.1 June KVI Summary (07 July 2020) |
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253.85 KB |
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| 7.3.4 AQ Taskforce Update (07 July 2020) |
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380.87 KB |
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| 7.3.2 Ammendment Invoice Taskforce update (07 July 2020) |
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318.61 KB |
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| 7.3.1 Customer Issue Management Dashboard (07 July 2020) |
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329.44 KB |
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| 7.2 Xoserve Incident Summary (07 July 2020) |
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262.26 KB |
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| 7.1 Contract Metrics July (07 July 2020) |
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1.36 MB |
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| 4.1 REC UNC Data items (07 July 2020) |
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244.35 KB |
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| 3.5 XRN 5199 Amendments to V12 of the SDT Service Description Table (07 July 2020) |
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275.37 KB |
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| 3.3 DRR Map access to data (1 of 2) (amended) (10 July 2020) |
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114.54 KB |
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| 3.2 Twillio Consent to transfer data - XRN4850 (07 July 2020) |
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27.67 KB |
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| 3.1 DRR - API Data Enhancements (07 July 2020) |
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39.99 KB |
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| Agenda DSC Contract Management Committee (07 July 2020) |
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49.05 KB |
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| Minutes DSC Contract Management Committee (21 July 2020) |
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275.61 KB |
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| 14.4 Data Permissions Matrix - Conditionality Document (11 August 2020) |
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86.35 KB |
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| 14.1 IX Customer Update (11 August 2020) |
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316.43 KB |
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| 14.3 Must Read Service Improvements Customer Document (11 August 2020) |
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267.32 KB |
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| 13.1 DSC Change Management Committee Update (12 August 2020) |
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229.03 KB |
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| 8.0 CSS Updates (11 August 2020) |
pptx |
1.16 MB |
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| 7.4.3 July Customer Service KVI (11 August 2020) |
pdf |
167.35 KB |
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| 7.4.2 July Interim KVI Scorecard (11 August 2020) |
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88.59 KB |
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